Privacy Policy

The data controller responsible for your personal data is BRAYMORE LTD (Company No. 16701547), registered at Apartment 4 Chelsea Mews, Green Park Drive, Bennetthorpe, Doncaster, England, DN1 2FB.

You can contact us at info@braymore.co.uk.

We may collect the following personal data:

• Contact information — name, email address, and phone number provided through our forms.
• Booking details — collection and delivery addresses, parcel descriptions, and service preferences.
• Usage data — anonymised analytics data collected via Google Analytics cookies when you consent.

We use your personal data to:

• Process bookings and quote requests.
• Respond to enquiries submitted through our contact form.
• Analyse site usage to improve our services (via Google Analytics, only with your consent).

We rely on the following lawful bases under UK GDPR:

• Consent — for setting analytics cookies and processing data submitted through our forms.
• Legitimate interest — for delivering the services you have requested (e.g. fulfilling a booking).

We share anonymised usage data with Google Analytics to help us understand how visitors use our website. We do not sell your personal data, and we do not share it with third parties for advertising purposes.

• Booking and quote data — retained for 6 years for tax and legal obligations.
• Contact enquiries — retained for 2 years, then deleted.
• Cookies — as per Google Analytics defaults (see our Cookie Policy).

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Rectify inaccurate or incomplete data.
• Request erasure of your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, email us at info@braymore.co.uk.

If you are unhappy with how we handle your data, you have the right to complain to the ICO:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ico.org.uk

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

If you have any questions about this privacy policy, contact us at info@braymore.co.uk or call +44 7448 124287.